Last updated: August 2025
By using the services provided by Suds Carwash Ottawa ("we," "us," or "our"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use our car wash and detailing services located at 1113 Industrial Way, Squamish, BC V8B 0H1, Canada.
Suds Carwash Ottawa provides professional automotive cleaning and detailing services including but not limited to exterior washing, interior cleaning, paint protection, ceramic coating, and vehicle maintenance services. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
Customers are responsible for removing all personal items from their vehicles before service. We are not responsible for any personal belongings left in vehicles. Customers must inform us of any pre-existing damage to their vehicle before service begins. Vehicles must be accessible and in a condition that allows for safe cleaning.
Payment is due at the time of service unless other arrangements have been made in advance. We accept cash, credit cards, and debit cards. Prices are subject to change without notice. Any additional services requested during the cleaning process will be charged separately and must be approved by the customer.
While we take every precaution to protect your vehicle, Suds Carwash Ottawa's liability is limited to the actual cost of repairs for damage directly caused by our negligence. We are not liable for pre-existing damage, damage caused by normal wear and tear, or damage to vehicles with pre-existing paint or body issues. Our maximum liability shall not exceed the cost of the service provided.
We reserve the right to refuse service to any vehicle that we deem unsafe or unsuitable for cleaning. This includes vehicles with loose parts, excessive dirt or contamination, or mechanical issues. We are not responsible for damage to aftermarket accessories, loose trim, or items that are not properly secured to the vehicle.
Appointments are recommended but not required for basic services. For premium detailing services, appointments are required and must be cancelled at least 24 hours in advance to avoid cancellation fees. We reserve the right to reschedule appointments due to weather conditions or operational requirements.
We collect and use customer information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We do not sell or share personal information with third parties except as necessary to provide our services.
All content on our website, including text, graphics, logos, and images, is the property of Suds Carwash Ottawa and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.
These Terms of Service are governed by the laws of British Columbia, Canada. Any disputes arising from these terms or our services will be resolved in the courts of British Columbia. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.
If you have any questions about these Terms of Service, please contact us at info@sudscarwashottawa.com or call us at +1 604 815 0051. You can also visit us at our location at 1113 Industrial Way, Squamish, BC V8B 0H1, Canada.