Last updated: August 2025
Suds Carwash Ottawa ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us at our location at 1113 Industrial Way, Squamish, BC V8B 0H1, Canada.
We collect information you provide directly to us, such as when you schedule an appointment, contact us, or sign up for our newsletter. This may include your name, email address, phone number, vehicle information, and payment details. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
We use the information we collect to provide and improve our car wash and detailing services, process payments, communicate with you about appointments and services, send promotional materials (with your consent), respond to your inquiries, and comply with legal obligations. We may also use your information to analyze usage patterns and improve our website and services.
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors, appointment scheduling systems, and email marketing platforms. These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We regularly review and update our security practices to ensure the protection of your information.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.
You have the right to access, update, or delete your personal information. You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. If you have concerns about how we handle your information, you have the right to file a complaint with the appropriate privacy authority.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and rights.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@sudscarwashottawa.com, call us at +1 604 815 0051, or visit us at 1113 Industrial Way, Squamish, BC V8B 0H1, Canada. We are committed to addressing your privacy concerns promptly and effectively.